---
title: "Activating Jetpack"
canonical_url: "https://www.zone.lv/help/kb/activating-jetpack/"
post_type: "ht_kb"
published: "2014-10-21T08:05:35+00:00"
modified: "2024-05-16T09:05:15+00:00"
language: "en"
author: "Gustav"
taxonomies:
  ht_kb_category:
    - name: "Technical"
      url: "https://www.zone.lv/help/kb-categories/technical-en/"
  ht_kb_tag:
    - name: "jetpack"
      url: "https://www.zone.lv/help/kb-tags/jetpack-en/"
    - name: "Pingback"
      url: "https://www.zone.lv/help/kb-tags/pingback-en/"
    - name: "tehniline"
      url: "https://www.zone.lv/help/kb-tags/tehniline-eng/"
    - name: "wordpress"
      url: "https://www.zone.lv/help/kb-tags/wordpress-en/"
---

# Activating Jetpack

What to do if you receive the following error during Jetpack installation:

```
Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site [HTTP 403]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/
```

In order to activate Jetpack you need xmlrpc.php file. First add the following rule to the .**htaccess** file:

```
<Files xmlrpc.php>
Allow from all
</Files>
```

After adding the rule also deactivate Pingback possibility in WordPress <http://en.support.wordpress.com/comments/pingbacks/>